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Car Repair Service

Car Repair Service FAQs



Our service center at Gossett VW Germantown is here to meet all of your Volkswagen service needs. If you’re wondering when to service, why to service, or any other related questions, read on for some answers. As always, we’re happy to help you in anyway, so never hesitate to call Gossett VW Germantown with your service questions.



How do I communicate my concerns with my technician?

Since you drive it every day, you know your vehicle better than anyone. At the same time, that can make it difficult to notice gradual changes, so it’s helpful as a driver to keep a written record of repairs and changes in your vehicle’s behavior. The more details you can give to your technician, the easier it will be for him or her to diagnose it. Make note of sounds, smells, whether these occur at all speeds, whether the problem is constant or only at certain times, and any other details you can distinguish.


When do I need my brakes serviced?

There’s no universal rule of thumb for when a car needs its brakes serviced. The working life of your brakes is affected by several things like your driving style and the weight of your car. However, there are certain things that you may notice in your vehicle that indicate it’s time for brake repairs. For instance, if you hear a high-pitched screeching sound when you brake, it’s likely time for new brake pads. Other indicators include vibrations, pulling, or a low brake pedal. If you notice any of these, it’s a good idea to bring it into Gossett VW Germantown to have your brakes examined.


Why do I need to rotate my tires?

Tire rotation may seem like something you can skimp on, but it’s actually an important step towards increasing the life of your tires and the safety of your driving. Rotating tires allows each of them to wear evenly. Front tires wear more quickly than rear tires, so rotations balance out that difference. Without it, your front tires will lose their tread before the rear and need replaced earlier. Your owner’s manual will have a recommendation for how frequently you should have your tires rotated, but for many cars every 5,000-10,000 miles is the sweet spot, lining up nicely with a regular oil change.


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